Crown Flour Mills and since its inception, had set Customer Satisfaction as priority objective.
In the line of achieving this goal, CFM sets the following as the cornerstone of the company's Quality Policy:

1- We strive to follow the provisions of our quality management system set in accordance with the ISO 9001:2000 International Standard, and we intend to continually improve it.

2- We aim to achieve the highest levels of customer satisfaction by understanding their requirements and seeking their feedback on which we base our future outlook.

3- We provide the best wheat quality produced as per local and international standards, at the most competitive prices.

4- We closely follow the provisions of the HACCP International Standard which focuses on identifying hazards which might result in consumers receiving harmful food products.

5- We use state-of-the-art technologies in order to continual improve our premium production cycle.

6- We believe in our human resources and work on their personal development through training plans set in accordance with their needs

7- We have a view to ensuring ever-greater respect for the environment, for the communities we serve and for our employees because we believe that our social accountability towards the territory is of a fundamental value.

8- We ensure a continual close monitoring to our equipment which is subject to periodical maintenance and calibration when needed in order to serve its purpose.

These quality principles are closely pursued by each employee at Crown Flour Mills. We will always make sure to abide by them in our best way possible in order to continually offer the finest products and services.