Crown Flour Mills and since its inception, had set Customer
Satisfaction as priority objective.
In the line of achieving this goal, CFM sets the following
as the cornerstone of the company's Quality Policy:
1- We strive to follow the provisions of our quality management
system set in accordance with the ISO 9001:2000 International
Standard, and we intend to continually improve it.
2- We aim to achieve the highest levels of customer satisfaction
by understanding their requirements and seeking their feedback
on which we base our future outlook.
3- We provide the best wheat quality produced as per local
and international standards, at the most competitive prices.
4- We closely follow the provisions of the HACCP International
Standard which focuses on identifying hazards which might
result in consumers receiving harmful food products.
5- We use state-of-the-art technologies in order to continual
improve our premium production cycle.
6- We believe in our human resources and work on their personal
development through training plans set in accordance with
7- We have a view to ensuring ever-greater respect for the
environment, for the communities we serve and for our employees
because we believe that our social accountability towards
the territory is of a fundamental value.
8- We ensure a continual close monitoring to our equipment
which is subject to periodical maintenance and calibration
when needed in order to serve its purpose.
These quality principles are closely pursued by each employee
at Crown Flour Mills. We will always make sure to abide
by them in our best way possible in order to continually
offer the finest products and services.